Bj9999 Terms and Conditions — Your Rights and Responsibilities

Introduction & Eligibility

By using the bj9999.biz website and all its services, you confirm that you have fully read, understood, and agreed to these terms and conditions. bj9999 is an internationally licensed online gaming and Sports Betting platform operated specifically for users in Bangladesh.

These Terms and Conditions form a legally binding agreement between you and bj9999. If you disagree with any part of these terms, please refrain from using the platform.

Bj9999 reserves the right to update these terms and conditions at any time. Continued use of the platform after any changes constitutes your acceptance of the revised terms. We recommend checking this page regularly.

Account Registration

To open an account with bj9999, you must meet the following requirements:

• Each individual may only hold one account. If multiple accounts belonging to the same person are found, all accounts will be terminated.
• You must provide complete and accurate information at registration — including your full name, date of birth, address, phone number, and email.
• Two members of the same household may hold separate accounts; however, attempting to open multiple accounts from the same device or IP address is considered a prohibited activity.
• After account creation, bj9999 may request additional documents at any time to verify your identity.
• By completing the registration process, you confirm that you are at least 18 years of age.

Age Verification & Eligibility

Bj9999 is an adults-only platform. Account registration is strictly prohibited for anyone under the age of 18.

Bj9999 may request any one of the following documents for age verification at any time:

• National ID Card (NID)
• Passport
• Driving License
• Birth Registration Certificate (if NID is unavailable)

Delays or refusals to submit required documents will result in a temporary account hold and blocked withdrawals. bj9999 is firmly committed to protecting minors.

Deposit & Payment Policy

Before making a deposit on bj9999, please note the following:

• Deposited funds may only be used for betting and gaming activities.
• Using third-party payment methods is not permitted — all payments must be made from an account registered in your own name.
• No processing fees are charged on deposits. However, your payment provider may apply their own charges.

Withdrawal Policy

The following conditions apply to withdrawing winnings:

• KYC verification must be completed before any withdrawal can be processed.
• The minimum withdrawal amount is ৳500.
• The daily maximum withdrawal limit depends on your account's verification level.
• Withdrawals must always be made through the same payment method used for the deposit.
• Wagering requirements must be met before any bonus winnings can be withdrawn.

If a transaction is suspected to be irregular, bj9999 may place a hold on the withdrawal and request further verification. This is done to protect all users.

Bonus & Promotion Terms

Terms and conditions apply to all bonuses and promotional offers at bj9999. Please read the relevant terms before claiming any bonus.

• The welcome bonus applies to your first deposit only and is available once per person.
• Withdrawing bonus funds typically requires meeting a wagering requirement of 20–30 times the bonus amount.
• If multiple people at the same address or on the same device claim the same bonus offer, both accounts may be suspended.
• Bonuses have an expiry period — any bonus not used in time will be forfeited.
• Attempting to abuse bonuses or exploit the system will result in bonus cancellation and account suspension.
• Reload bonuses, cashback, and free spins each carry their own separate terms, which are disclosed with every offer.

Betting Rules & Conditions

When placing bets on bj9999, the following general rules apply:

• Once a bet is confirmed, it cannot be cancelled or changed — except where the cash-out feature is available.
• Live bets placed after a match has started apply only to designated live betting markets.
• If a bet is accepted at incorrect odds due to a technical error, bj9999 reserves the right to void that bet.
• If a match is abandoned or postponed, bets are generally voided and stakes returned.
• If a match in an accumulator bet is cancelled, the bet is recalculated using the remaining odds.

Bj9999 reserves the right to void bets where odds are found to be erroneous or clearly abnormal. This is part of our commitment to transparency and fair play.

Prohibited Activities

The following activities are strictly prohibited on bj9999:

• Creating multiple accounts or using another person's account.
• Misuse of the bonus system — such as repeatedly claiming bonuses through multiple accounts.
• Attempting to manipulate the outcome of any match or game.
• Placing bets using automated bots or software.
• Depositing funds obtained through money laundering or other illegal means.
• Attempting to harass or defraud other users.
• Attempting to hack or gain unauthorized access to bj9999's systems.

Account Security

You are responsible for the security of your bj9999 account. Please follow these guidelines:

• Use a strong password — at least 8 characters, including numbers and special characters.
• Never share your password with anyone.
• Keep two-factor authentication (2FA) enabled at all times.
• If you log in on a public or shared device, always make sure to log out afterwards.
• If you notice any suspicious login activity or unusual account behaviour, contact support immediately.

Bj9999 will never ask for your password or OTP via email or phone. Any such communication should be treated as a phishing attempt.

Privacy & Data Protection

Bj9999 takes your personal data seriously. To learn more about how we collect and use your information, please visit our Privacy Policy Read.

In summary, we collect your information for the following purposes:

• For account management and identity verification purposes.
• For payment processing and fraud prevention purposes.
• To meet legal and regulatory obligations.
• To improve your experience on the platform.

Your information will never be sold to third parties. Data may be shared with regulatory authorities when required by law.

Responsible Gaming

Bj9999 believes gaming is for entertainment, not addiction. We are committed to responsible gaming and offer the following:

• Set daily, weekly, and monthly spending limits to stay in control.
• Self-exclusion — the option to temporarily lock your account for a set period.
• Cooling-off period — take a break anywhere from 24 hours up to 6 months.
• Reality Check — periodic reminders showing how long you've been playing.

If you or someone you know is struggling with a gaming addiction, please Responsible Gaming page for assistance.

Account Closure & Termination

You can close your bj9999 account at any time by contacting our support team.

Bj9999 also reserves the right to temporarily or permanently close your account under the following circumstances:

• Violation of these Terms and Conditions.
• Suspicion of fraud or unlawful activity.
• Failure to submit KYC documents.
• Extended periods of inactivity (more than 12 months).
• As directed by a regulatory authority.

Any valid balance in your account at the time of closure will be refunded — however, funds may be forfeited if the account is closed due to prohibited activity.

Dispute Resolution Process

For any dispute or complaint, please follow the steps below:

• Step 1: Contact our support team via live chat or email at support@bj9999.biz. Most issues are resolved directly through these channels.
• Step 2: If you are not satisfied with the support team's resolution, you may submit a formal complaint. A written response will be provided within 72 hours.
• Step Three: If you are not satisfied with the formal resolution, you may escalate your complaint to the licensing regulatory authority.

For dispute resolution, logs and data recorded in bj9999's system will be treated as the authoritative record.

Changes & Updates

Bj9999 may update these Terms & Conditions at any time. You will be notified of significant changes via email or an on-platform notice.

Continued use of the platform after any changes takes effect constitutes acceptance of the updated Terms & Conditions. We recommend visiting this page regularly to stay informed.

Terms & Conditions — Frequently Asked Questions